Refund Policy

At ACI, we are committed to providing quality guidance and services for students aspiring to study abroad. This Refund Policy outlines the terms under which refunds may be issued for our consultancy services.

1. Application/Service Fee Refunds

Non-Refundable Fees: All consultation, processing, or application fees paid to ACI are non-refundable once the service has commenced.

If the student chooses to withdraw after service initiation (e.g., document processing, university shortlist, application submission), no refund will be issued.

2. University/Application Rejection

ACI is not responsible for university or visa rejections as decisions are at the sole discretion of external institutions or embassies.

No refund will be provided in case of rejection, unless explicitly stated in a written agreement.

3. Visa Services

Fees paid for visa filing or document verification services are also non-refundable once submitted.

In case of a visa rejection, we may offer re-application support at a discounted rate, subject to evaluation.

4. Exceptional Circumstances

Refunds may be considered under the following conditions, at our sole discretion:

• Duplicate payments made in error (subject to verification).
• Inability to provide the promised service due to internal reasons.

If approved, refunds will be processed within 7–14 working days via the original payment method.

5. How to Request a Refund

To request a refund (in applicable cases), please email us at info@aadvikconsultant.com with:

• Full Name
• Service Description
• Payment Reference
• Reason for Refund

6. Third-Party Payments

Payments made directly to universities, testing agencies (IELTS, TOEFL, etc.), or visa centers are subject to their respective refund policies. We are not liable for such refunds.

7. Policy Updates

ACI reserves the right to update this policy at any time. Changes will be reflected on this page with the revised effective date.

📞 Contact Us

If you have any questions about this policy, feel free to reach out at:
Email: info@aadvikconsultant.com